Unified Communications Consultant

Senior Billable Consultant – Unified Communications & Collaboration
                                   
Purpose of role:
 
Customer-facing senior or expert billable consultant to sell and deliver consultancy in the area of Unified Communications & Collaboration.
 
The senior billable consultant works with clients to develop quality communications solutions in order to solve / address a client’s business requirements. The process starts with the collection and analysis of all pertinent data essential to understanding a client’s requirements; the assessment. The role is that of client advocate and takes responsibility for solution development and design inclusive of the underlying technical architecture, service level agreements, overall solution costing, delivery planning and representation of that solution as required. Client facing activities such as presentations and negotiation in conjunction with the account manager is expected.
Candidates with a proven track record of successful development and delivery of IT consultancy projects within the European Union Institutions and/or NATO are preferred.
 
About the company:
 
Our company is the leading integrator of communications solutions for multinational corporations worldwide and for small and medium businesses in selected countries. Our solutions connect our customers better to their customers, suppliers, communities and information and help their teams to work better together. With extensive experience in global communication solutions, an unmatched network reaching 220 countries and local support on the ground in 166 countries, we ensure that our customers receive a consistent solution wherever they do business. Our strategy and everything that we do is built on a commitment to deliver an outstanding customer experience.
 
 
Consulting services:
 
The role of Consulting services is to provide strategic, business, IT and network consulting services to multinationals around the world. We help clients achieve results by addressing their critical business issues. Then using our industry knowledge and technical expertise we recommend innovative solutions to complex problems. Leveraging our R&D capabilities, we can help our customers in introducing innovation to improve and differentiate your business from your competitors.
 
 
Job Description & overview:
 
The Senior UCC Consultant must have a background in IP based communications, strategic planning, business case development, vendor evaluation and selection and implementation planning/oversight.  A thorough understanding of at least two of the following technology supplier UCC platforms is required with industry certifications: Microsoft, Cisco, Alcatel-Lucent, Avaya. Knowledge and experience with the SIP protocol for integration between various platforms is highly preferred. Excellent written and verbal communication skills are required to support presenting recommendations and strategies to CxO levels.
 
The Senior UCC Consultant is a strong strategic and technology specialist who can provide our clients assistance from strategic planning to implementation oversight within the breadth of UCC technologies. We consider UCC technologies to include: voice, unified messaging, voice mail, audio conferencing, e-mail, Instant messaging, video conferencing, web conferencing and presence. The solutions could be premise based, hosted or cloud based services.
 
Knowledge of the different solutions providers would be highly desired. We work with multinational organizations in highly complex global deployments.
 
 
Responsibilities:

• Position and deliver advanced, complex billable consulting work to a client when these facilitate progression towards or closure of a large solution sale.
• Recognized expert within multiple disciplines representing leading edge or complex technologies, methodologies, and techniques in the field of Unified Communications & Collaboration.
• Operates within the most complex disciplines in which the Consulting & Solution Integration organization must be preeminent in.

This is a temporary project for one year.